After Sales and Service

Visit: After Sales and Service

After-sales and service arguments are most commonly used when a U.S. company needs to send in U.S. employees to Canada in order to repair or service leased or purchased equipment at a Canadian client site. This can also include the supervision of installers and the set up and/or testing of commercial or industrial equipment. In order to be utilized to repair or service specialized equipment purchased or leased outside Canada, you will need a valid original or extended sales agreement, lease/rental agreement, warranty and/or service contract. After-sales and service has been known to include computer software in some cases.

General Requirements:

  • Employment abroad
  • Residency abroad
  • U.S. contract with Canadian Client
  • No other inadmissibility issues (i.e. Criminality, health, etc.)

Filing Process (No visa required):

Upon entry at a port of entry or an airport. A CBSA officer will determine how long you can stay, typically up to six months.

At this time, we are committed to the health and safety of our clients, our staff and our community. The government continues to accept applications and process them as normal. We are equipped to continue to prepare and process all cases. Please keep in mind that most cases take months to process. We want to continue to prepare and process these cases, so that when we do get through this crisis, you will not have lost crucial processing time. We will perform all consultations over the phone and can be best reached through our contact form.